It is still early days for the on-demand economy. Business models – and revenue models – are likely to continue to shift. There are also many challenges to overcome – from regulatory unknowns to the meaning of “gigging” for the wider economy and society.
The model poses many long-term questions: as more people move to freelance roles, what will be the impact on employee engagement? How will traditional benefits – such as health insurance and pension and retirement planning – be impacted when workers are no longer full-time? How will technology impact other sectors? on-demand workers in enterprise businesses
Even with such unknowns, whether by a swipe or a click, the on-demand economy seems to be delivering something new: a world in which the customer owns the experience. With technology as such an enabler, perhaps organizations should begin to think about how to disrupt their own models.
The model poses many long-term questions: as more people move to freelance roles, what will be the impact on employee engagement? How will traditional benefits – such as health insurance and pension and retirement planning – be impacted when workers are no longer full-time? How will technology impact other sectors? on-demand workers in enterprise businesses
Even with such unknowns, whether by a swipe or a click, the on-demand economy seems to be delivering something new: a world in which the customer owns the experience. With technology as such an enabler, perhaps organizations should begin to think about how to disrupt their own models.
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